How Much Does Debt Counselling Cost?
One of the first questions people ask before entering debt review is: "What will this cost me?" The good news is that debt counselling fees in South Africa are regulated by the National Credit Regulator (NCR), so you're protected from being overcharged.
The Short Answer
You don't pay anything upfront. All debt counselling fees are included in your restructured monthly payment. There are no hidden costs or surprise bills.
NCR-Regulated Fee Structure
The NCR sets maximum fees that debt counsellors can charge. Here's what you can expect:
Application Fee: A once-off fee (up to R50) when you apply for debt review.
Rejection Fee: If your application is rejected, a small fee may apply.
Restructuring Fee: Paid over your first 24 months of debt review, included in your monthly payment.
Aftercare Fee: A small monthly amount for ongoing administration, also included in your payment.
Legal Fees: If your case goes to court, these are regulated and included in your payment plan.
What Does This Mean in Practice?
Let's say your restructured monthly payment is R4,500. This amount already includes:
- Payments to all your creditors
- Debt counsellor fees
- PDA (Payment Distribution Agency) fees
You don't pay fees separately. Everything is bundled into one affordable monthly amount.
No Upfront Costs
Some people worry they need thousands of rands to start debt review. This is a myth. A legitimate debt counsellor will never ask for large upfront payments before starting your application.
If someone demands significant money upfront, that's a red flag.
The Real Cost of NOT Getting Help
Consider what debt is currently costing you:
- High interest rates (often 20-30% on credit cards)
- Late payment fees and penalties
- Legal costs if creditors take action
- Stress affecting your health and relationships
- Potential loss of assets
Debt review typically reduces your interest rates significantly, meaning you pay less overall—even with the counselling fees included.
Free Initial Consultation
Your first consultation with a debt counsellor should always be free. During this meeting, you'll get:
- A clear assessment of your financial situation
- An estimate of what your monthly payment could be
- An honest opinion on whether debt review is right for you
There's no obligation to proceed after the consultation.
The Bottom Line
Debt counselling is designed to be affordable. The fee structure is regulated, transparent, and built into your monthly payment. You won't face surprise costs or upfront fees.
The real question isn't "Can I afford debt counselling?" It's "Can I afford to keep struggling alone?"
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Ready to find out what debt review could look like for you? Fill in the contact form and I'll give you a clear picture of your options—with no obligation and no cost.