5 Signs You Need Debt Counselling

Discover the 5 key signs that indicate you may need debt counselling. Learn how debt review can help you reduce monthly payments, protect you from creditors, and set you on the path to financial freedom in South Africa.

Charlé Lombard

5/8/20244 min read

Debt can be overwhelming, and for many South Africans, it’s a reality that feels impossible to escape. With rising living costs, unexpected expenses, and high-interest rates, it’s easy to find yourself in a financial situation that feels out of control. But how do you know when it’s time to seek professional help? Debt counselling is a powerful tool that can help you regain control of your finances, reduce your monthly repayments, and set you on a path to financial freedom.

Here are five clear signs that you may need debt counselling—and why taking action sooner rather than later can make all the difference.

1. You’re Struggling to Keep Up with Monthly Debt Payments

One of the first signs that you may need debt counselling is when your monthly debt repayments are becoming unmanageable. If you’re constantly juggling payments, skipping one bill to pay another, or relying on credit to cover basic expenses, it’s a red flag.

Debt counselling can help by consolidating your debt into a single, more affordable monthly repayment. This process, known as debt review, is designed to reduce the financial pressure on you while ensuring that your creditors are paid. At Trustory, we take it a step further by helping you save money on your repayments and investing a portion of that saving into a stock market portfolio. This way, you’re not just paying off debt—you’re building a brighter financial future.

2. You’re Receiving Calls or Letters from Creditors

If you’re receiving constant calls, emails, or letters from creditors demanding payment, it’s a sign that your debt is spiralling out of control. Ignoring these communications won’t make them go away—in fact, it can make things worse. Creditors may take legal action against you, which could result in garnished wages or even the repossession of assets.

Debt counselling provides a legal shield against creditor harassment. Once you’re under debt review, creditors are no longer allowed to contact you directly. This gives you the breathing room you need to focus on repaying your debt without the added stress of constant reminders and threats.

3. You’re Using Credit to Pay for Everyday Expenses

Do you find yourself relying on credit cards, overdrafts, or personal loans to cover basic living expenses like groceries, rent, or utilities? This is a clear sign that your income is no longer sufficient to meet your financial obligations. While credit can be a helpful tool in emergencies, using it to fund your day-to-day life is unsustainable and can quickly lead to a debt trap.

Debt counselling can help you break this cycle by restructuring your debt and creating a realistic budget. At Trustory, we also provide guidance on managing your finances and building healthy money habits, so you can avoid falling back into debt in the future.

4. You’re Losing Sleep Over Your Finances

Debt doesn’t just affect your bank account—it can take a serious toll on your mental and emotional well-being. If you’re lying awake at night worrying about how you’re going to make ends meet, it’s a sign that your financial situation is impacting your quality of life. Stress caused by debt can lead to anxiety, depression, and even physical health problems.

Seeking debt counselling can provide you with peace of mind. Knowing that you have a plan in place to tackle your debt and that professionals are working on your behalf can significantly reduce your stress levels. At Trustory, we understand that debt is more than just numbers—it’s about people. That’s why we’re committed to helping you not only become debt-free but also build a foundation for long-term financial security.

5. You’re Avoiding Your Financial Reality

Do you avoid opening bills, checking your bank account, or talking about money? This avoidance is often a coping mechanism for dealing with financial stress, but it can make the problem worse. Ignoring your debt won’t make it disappear—in fact, it can lead to higher interest charges, penalties, and a damaged credit score.

Debt counselling helps you face your financial reality head-on, but in a way that feels manageable and supportive. A debt counsellor will assess your financial situation, negotiate with your creditors, and create a repayment plan that works for you. At Trustory, we go beyond debt counselling by helping you turn your financial challenges into opportunities. By investing a portion of your savings into a stock market portfolio, we ensure that you’re not just paying off debt—you’re building wealth for the future.

Why Debt Counselling is a Smart Choice

If any of the signs above resonate with you, it’s time to consider debt counselling. Here’s why it’s a smart choice for South Africans struggling with debt:

  • Legal Protection: Debt counselling is a regulated process that protects you from legal action by creditors while you’re under review.

  • Reduced Monthly Payments: Your debt counsellor will negotiate with your creditors to lower your monthly repayments, making them more affordable.

  • Improved Financial Health: Debt counselling includes budgeting advice and financial education to help you manage your money better.

  • A Path to Wealth Creation: At Trustory, we take debt counselling a step further by helping you invest in your future. By the time you complete the debt review process, you’ll not only be debt-free but also have an investment portfolio that can grow over time.

How Trustory Can Help You

At Trustory, we understand that debt is more than just a financial burden—it’s a personal challenge that affects every aspect of your life. That’s why we’ve designed a unique approach to debt counselling that not only helps you become debt-free but also sets you up for long-term financial success.

Here’s what makes us different:
  • Savings and Investment: We save you money on your monthly debt repayments and invest a portion of that saving into a stock market portfolio. By the time you’re done with debt review, you’ll have a financial cushion to fall back on.

  • Transparency and Support: Unlike some competitors, we pride ourselves on honesty and excellent service delivery. We’re here to guide you every step of the way.

  • Nationwide Service: Whether you’re in Cape Town, Johannesburg, Durban, or anywhere else in South Africa, we’re here to help.

Take the First Step Today

Debt can feel like a heavy weight on your shoulders, but you don’t have to carry it alone. If you’re struggling to keep up with payments, receiving calls from creditors, or simply feeling overwhelmed by your financial situation, debt counselling could be the solution you need.

At Trustory, we’re not just about helping you pay off debt—we’re about helping you rewrite your financial story. Contact us today to learn more about how we can help you take control of your finances, reduce your debt, and start building a brighter future.